Support and common questions
Help with scoring, Watch connectivity, Photos permissions and data exports.
Do I need an account or an internet connection?
No account is required. Everyday scoring and match history are stored locally and work offline. The Apple Watch companion needs a connection to your iPhone.
Which devices are supported?
BiliScore Plus supports iPhone and iPad, with an Apple Watch companion. It requires iOS / iPadOS 17.6 or later and watchOS 11.5 or later. Check the App Store for current compatibility.
Can I save a match image to Photos?
Yes. Open the share menu in match history and choose Save to Photos. Allow adding photos when prompted. You can also use the system share sheet.
Can I export my match data?
Export all matches from Settings or a single match from history. Exports include CSV tables and JSON details. Importing these files is not currently supported.
Are Chinese and English available?
Yes. Choose System, Simplified Chinese or English in Settings → Basic Settings → Language. Apple Watch uses its own system language.
Watch scores are not updating?
Update both apps, open the current match on iPhone, check the device connection and refresh on Watch. Reconcile a pending action before manually adding the same score again.
Cannot save to Photos?
Find BiliScore Plus in iPhone Settings, allow adding photos, then save again from match history.
Before changing phones or deleting the app
Export the records you want to keep. Deleting the app may remove locally stored matches. Exported files cannot currently be imported back into the app.
Contact the developer
Please include your app version, device model and steps to reproduce the issue. You do not need to send full match records or sensitive information.